SpiceJet Faces Spot Checks, Night Surveillance Over Cancellations
Government Crackdown on Airline
The Directorate General of Civil Aviation (DGCA) has ordered spot checks and night surveillance for SpiceJet after a series of flight cancellations and delays stranded thousands of passengers.
Increased Scrutiny
The DGCA's move is aimed at ensuring the safety and reliability of SpiceJet's operations. The spot checks will involve physical inspections of aircraft, while the night surveillance will monitor the airline's maintenance and repair processes.
These measures follow several incidents involving SpiceJet flights, including a recent emergency landing due to a hydraulic failure. The airline has also been grappling with a shortage of pilots, leading to flight cancellations and long delays.
Passenger Frustration
The DGCA's actions come amid mounting passenger frustration over SpiceJet's poor service. Passengers have complained of long delays, cancellations, and a lack of communication from the airline.
The DGCA has directed SpiceJet to submit a detailed plan within 10 days outlining steps to improve its performance and address passenger concerns.
Financial Troubles
SpiceJet's operational issues have also taken a toll on its financial performance. The airline has reported losses in recent quarters and its share price has plummeted.
The DGCA's increased scrutiny could further damage SpiceJet's reputation and business prospects.
Steps to Improve
In response to the DGCA's actions, SpiceJet has announced a series of measures to improve its operations, including:
- Hiring additional pilots
- Increasing aircraft maintenance and repair capacity
- Improving communication with passengers and travel agents
- Refunding passengers for canceled flights and delays
It remains to be seen whether these measures will be sufficient to address the DGCA's concerns and restore passenger confidence in SpiceJet.
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